Here are some answers to the questions we hear most often. If you don't find what you are looking for, please contact us.
If you would like to change your password or any personal information associated with your account, you may log into your account and update the information. For assistance by phone, you may also contact Shareholder Services.
|Investor Class (non-retirement accounts)
|Investor Class (retirement accounts)
|Q: How do I wire funds?
Please call us at 800.789.ASIA (2742) between 9:00 AM–7:00 PM ET, Monday through Friday, and inform us that you will be wiring funds. Please also be sure to inform your bank of your Matthews account number as part of the instructions. Your bank should then transmit the funds by wire to:
Bank of New York Mellon
Credit: [name of specific Matthews Asia Fund]
FBO: [your name and account number]
Note that wire fees are charged by most banks.
Q: Where can I find information on a Fund's expense ratio?
First select the Fund of interest. The expense ratio is located on the Overview tab for the Fund.
Q: Where can I find a list of holdings for the Funds?
For a list of holdings, first select the Fund of interest then click on the Composition tab.
Q: Are the Matthews Asia Funds managed for tax efficiency?
No, the Funds are not specifically managed for tax efficiency. The Funds are designed for investors with long-term horizons, and seek to invest in companies that will benefit from the long-term evolution of Asia.
Q: What's the difference between the Matthews Asia Dividend Fund (MAPIX) and the Matthews Asian Growth and Income Fund (MACSX)?
The objective of the Matthews Asian Growth and Income Fund is to provide long-term capital appreciation. The Fund also seeks to provide some current income. It is designed to permit investors to participate in Asia's long-term growth with some mitigation of volatility. The Fund's portfolio typically includes a variety of fixed-income securities such as convertible bonds, corporate bonds, and high-yielding equities.
In contrast, the Matthews Asia Dividend Fund is a total return fund with an emphasis on providing current income. It seeks to achieve its investment objective by investing in income-paying common stocks and other equity-related instruments.
Q: How does the Matthews China Dividend Fund (MCDFX) differ from the Matthews China Fund (MCHFX) and other China fund offerings in the market?
The Matthews China Dividend Fund focuses on higher-yielding equities with more conservative business models. Compared to the Matthews China Fund and other China-specific offerings, we expect the Matthews China Dividend Fund to offer a unique risk/return profile that may be well suited for those seeking an income-focused strategy from China's deepening equity markets.
Q: How do I redeem funds from an IRA?
You may redeem shares from your account by completing, signing and dating an IRA Distribution Form.
Please send your completed form to the following address:
Matthews Asia Funds
P.O. Box 9791
Providence, RI 02940-5207
Q: I'd like to transfer funds from my 401K account from another firm into a Matthews Asia Funds Individual Retirement Account (IRA). How do I do this?
To transfer funds from another Custodian to the Matthews Asia Funds, you will need an established Individual Retirement Account (IRA) with the Matthews Asia Funds. To open an IRA account with the Matthews Asia Funds, please complete a Roth or Traditional IRA Application. You will also need to complete the Transfer of Assets/Direct Rollover Form, which can be found within the IRA application forms.
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Q: How often do your Funds pay distributions?
All of the Matthews Asia Funds except the Matthews Asia Strategic Income Fund, Matthews Asian Growth and Income Fund, Matthews Asia Dividend Fund and Matthews China Dividend Fund generally distribute their net investment income once annually in December. The Matthews Asian Growth and Income Fund and the Matthews China Dividend Fund generally distribute net investment income semi-annually in June and December. The Matthews Asia Strategic Income Fund and the Matthews Asia Dividend Fund generally distributes net investment income quarterly in March, June, September and December.
For additional information, you may refer to the Fund Distributions section of the website or the prospectus.
Q: Where can I find Fund distribution details?
You may find distribution details on the Fund Distributions page or by clicking on the Distributions tab for each Fund.
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Q: How do I sign up to receive email communications?
First, go to our Email Sign Up page and select the communications you would like to receive. Fill out the requested information and click on “Sign Up”. You will begin receiving the email communications for which you subscribed.
Q: How do I change my current email communications subscriptions?
First, go to our Email Sign Up page and select the “Manage Subscriptions” link on the left side of the page. Enter the email address where you currently receive email communications and click on “Lookup Email Account”. Select the communications you would like to receive, or unselect the communications you would no longer like to receive, and click “Update”.
Please note that if you click the “Remove” button you will be removed from the Matthews email database and will no longer receive any of our email communications. You will have to re-subscribe if you would like to start receiving any of these communications in the future.
Q: How do I unsubscribe from Matthews email lists?
First, go to our Email Sign Up page and select the “Manage Subscriptions” link on the left side of the page. Enter the email address where you currently receive email communications and click on “Lookup Email Account”. While on the “Confirm your email address page” select the “Remove” button. You will no longer receive Matthews email communications.
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